Every word carries a life.
We make sure it arrives.

The Problem

A Spanish-speaking mother arrived at the ICU at 2 a.m. Her four-year-old was post-surgical, intubated, and the attending needed informed consent for a second procedure. The hospital's bilingual staff was off-shift. A commercial phone line put them on hold for eleven minutes.

What We Did

Interpret dispatched a certified medical interpreter — credentialed in pediatric terminology and HIPAA-compliant remote protocol — within nineteen minutes of the call. The interpreter remained on the line through the consent conversation, the surgical briefing, and the first post-op update.

The Problem

A $340M acquisition of a Shenzhen-based logistics company stalled at the term sheet stage. The American buyer's counsel and the Chinese seller's team had been using a bilingual associate to manage negotiations — a person who understood the language but not the legal instruments.

What We Did

Interpret placed a Mandarin interpreter with twelve years of M&A and securities law experience. She worked across four sessions over two weeks, managing simultaneous interpretation during live negotiation and consecutive interpretation for document review. She flagged a material mistranslation in the representations and warranties clause that had gone undetected for six weeks.